The hotel offers amenities for your comfortable stay and unforgettable experiences
Kids Club Fun!
“My son had an absolute blast at the kids club, where he enjoyed engaging activities tailored for his age group.” view full review
Wonderful Amenities
“The hotel facilities were impressively well-maintained, providing a welcoming and enjoyable atmosphere throughout.” view full review
Relaxing Spa!
“The spa offered a rejuvenating experience, with excellent services that complemented the overall relaxation of our stay.” view full review
Spacious Upgrade
“We were thrilled with our room upgrade; it was spacious and spotless, providing a perfect retreat during our holiday.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Open-air bath
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Chetumal - Puerto Juarez, Xpu-Ha, Mx,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carretera Chetumal - Puerto Juarez, Xpu-Ha, Mx,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
1.0
km
Cenote snorkeling
1.0
km
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
1.1
km
Ruin
Adoratorio
880 m
Carretera Tulum-Playa del Carmen
Jardin Del Eden Cenote
1.0
km
Nature reserve
Kantun Chi
1.0
km
Quintana Roo
Cenote, Garden of Eden
750 m
Hwy 307 Km 269
Cenote Cristalino
720 m
Beach
Caleta Chac-hal-al
870 m
Chac-hal-al
860 m
Bahia Principe Residential Complex
TAO Wellness Center
1.9
km
Puerto Aventuras
Cenote Media Luna
960 m
Ecopark Katun Chi
980 m
Blue Cenote
1.0
km
Dolphinus Barcelo
1.1
km
Marina
Marina Puerto Aventuras Office
2.0
km
Carretera Federal 307
Chikin Ha
2.0
km
Bel Air Animal Park
1.3
km
Oasis Beach
1.5
km
Quintana Roo
Cenote Eden
1.6
km
Cenote Ponderosa
1.6
km
Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya
Eco-Park Santuario De Los Guerreros
6.4
km
Beach
Xpu-Ha Beach
2.7
km
Night club
Rauxa Show
2.3
km
Beach
Fatima Bay
6.4
km
Museum
Underwater Museum C.e.d.a.m
1.9
km
Event hall
cedam
1.9
km
Intersection of Punta Celis & Bahia Xcacel Streets
CEDAM Museum
2.5
km
Zoo
Dolphin Discovery Riviera Maya
6.4
km
Nearby
Cenote Chikin-Ha
550 m
Restaurants
Marenostrum
40 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Clean rooms
Limited dining
Only udon soups available
8.4/10
Great
Rooms
8.7
Location
9.7
Service
9.0
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 7873 reviews
8.6
8.6/10 based on 326 reviews
#7 of 19 hotels in Puerto Aventuras based on Tripadvisor
Reggie
United States,
March
2024
8.6/10
My stay at the hotel was truly amazing! The rooms were on a premium level, close to the pools and beaches, and in good condition with a little balcony, providing a great experience overall. The service was top-notch, especially from the cleaning staff, making me feel truly welcomed and well taken care of. The location couldn't have been better, being close to both pools and beaches, offering a perfect setting for relaxation. However, the dining options were somewhat limited, but the grilled salmon was delicious. The hotel facilities were well-equipped and convenient for a comfortable stay.
Rooms
9.0
The rooms were on a premium level, close to pools and beaches, in good condition, and with a little balcony.
Service
9.0
The service provided, especially by the cleaning staff, was exceptional, ensuring a pleasant and comfortable stay.
Location
10.0
The hotel's location was perfect, being close to both pools and beaches, offering great views and a relaxing atmosphere.
Dining
7.0
The dining experience was average, with limited options, but the grilled salmon was delicious.
Facilities
8.0
The hotel facilities were modern and provided everything needed for a convenient and enjoyable stay.
Linda
United States,
December
2023
8.4/10
I had a delightful stay at the hotel, with cozy rooms featuring a charming little balcony and being in good condition. The premium location close to pools and beaches added to the relaxing atmosphere. The service was exceptional, particularly from the attentive cleaning staff. Despite some minor drawbacks, like the lack of variety in dining options, the overall experience was fantastic.
Rooms
8.0
The rooms were in excellent condition, with a lovely little balcony providing a nice touch.
Service
9.0
I was impressed by the great service provided by the cleaning staff; their attention to detail made my stay comfortable.
Location
9.0
The hotel's placement on the pier offered breathtaking views, adding a romantic touch to the atmosphere.
Dining
7.0
Although the dining experience lacked variety, the cream cakes provided a sweet treat during my stay.
Facilities
9.0
The hotel's amenities were top-notch, catering to every need, from room service to car hire, ensuring a convenient stay.
Jerry
United States,
July
2023
8.6/10
I absolutely loved my stay at this hotel! The location is superb, just steps away from the beach and conveniently close to various restaurants. The rooms were clean, comfortable, and even had a little balcony. The service was top-notch, especially from the cleaning staff. However, I wish there were more dining options available besides udon soups. The facilities were great, and overall, the value for money was fantastic.
Rooms
9.0
The rooms were on a premium level, close to pools and beaches, in good condition, and had a little balcony.
Service
9.0
The cleaning staff provided great service, making my stay very comfortable.
Location
10.0
The hotel's location is perfect, right off the beach and convenient to nearby restaurants.
Dining
7.0
The dining experience was average, with limited options besides udon soups.
Facilities
8.0
The hotel offers a variety of facilities, making my stay enjoyable.